Shipping Policy
“At Bronzy’s, we are committed to delivering the utmost in shipping excellence for our valued customers.”
1. Delivery
At Bronzy’s, we are committed to ensuring an exceptional shipping experience for our valued customers.
Packaging: All our products are carefully packaged to ensure they reach you in perfect condition. We take great care in protecting your order during transit from our warehouse located in Pakistan.
Shipping Times: We take pride in our prompt order processing. Your order will be dispatched within 1-5 business days from the time of purchase.
Estimated Delivery Time: You can expect your order to be delivered to your doorstep within 5 working days. The best part? We offer this fast and reliable shipping service at no additional cost to you.
Thank you for choosing Bronzy’s. We look forward to delivering top-quality products to you swiftly and securely. If you have any questions or need further assistance, please don’t hesitate to contact our dedicated customer support team.
2. Shipping Cost
“All shipping costs will be displayed during the checkout process. However, please note that local taxes and import duties may apply and are not included in the shipping costs.”
3. Tracking Information
“We will provide you with a tracking number via email once your order has been shipped. You can monitor the delivery status of your package by visiting the website of the shipping carrier.”
4. Lost or Damaged Products
“If a package is lost or sustains damage during transit, kindly contact us immediately so that we can initiate a claim with the shipping carrier. We may require additional information or documentation from you to facilitate the claim process. In the event you receive a damaged item in your order, we will gladly reprint and replace it at no cost to you. Please notify us within 7 days of receiving your order, and we will handle the rest.”
5. Delivery Confirmation:
Once a package is marked as delivered by the shipping carrier, we consider the order fulfilled.
6. Order Cancellation
“Our cancellation policy allows customers a 1-hour window to cancel their order after placement. If more than 1 hour has elapsed since the order was placed, we regret that we will be unable to cancel it, and it will be processed and shipped as per our standard procedures.”
By placing an order with Bronzy’s, you acknowledge and agree to the terms outlined in our shipping policy.