Frequently Asked Questions (FAQ)

1. Are your leather products made from genuine leather?

Yes, all our leather products are crafted from 100% genuine leather. We prioritize quality and ensure that our accessories are made from the finest materials to offer durability and long-lasting beauty.

2. How do I care for my leather products?

To maintain the quality and appearance of your leather accessories, we recommend keeping them away from direct sunlight and excessive moisture. Clean them with a soft, damp cloth and use a leather conditioner periodically to keep the leather moisturized and supple.

3. Can I personalize or monogram my leather items?

Currently, we do not offer personalization or monogramming services. However, we continually strive to expand our offerings, so please stay tuned for any updates or new options in the future.

4. Do you offer international shipping?

No, we do not offer international shipping.

5. What is your return/exchange policy?

We want you to be completely satisfied with your purchase. If you are not happy with your leather accessory, please contact our customer support within 3 days of receiving your order, and we will assist you with the return or exchange process. Please note that items must be in unused condition and returned with their original packaging.

6. Do you provide warranty for your products?

We stand behind the quality of our products. All our leather accessories come with a 1 month warranty against manufacturing defects. If you encounter any issues with your purchase, please reach out to our customer support, and we will be happy to assist you.

7. How can I contact your customer support?

You can reach our customer support team by bronzysfashion22@gmail.com. We strive to respond to all inquiries promptly and provide the assistance you need. Our dedicated support team is here to help with any questions or concerns you may have.

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